Free express shipping worldwide and 30 day returns
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Shipping and Delivery

Worldwide Delivery

We offer complimentary express shipping to over 100 destinations worldwide!

 

Shipping to PO Boxes

Unfortunately we do not ship to PO addresses. 

When will I receive my order?

We proudly partner with DHL Express to deliver your purchase.
A confirmation email will be sent to your nominated email address once your order has been received. If you do not receive a confirmation email, please email us at studio@clemencethelabel.com.
All orders are processed within 24-72 hours. Please note that this can take longer during our sale periods or when an item is pre-ordered. Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.
Global deliveries to most metropolitan addresses can be expected to arrive within 3 - 5 business days from the time of dispatch from our warehouse.
We work closely with our logistics partners to minimise the impact to our customers of any customs delays. In the case of any delay to processing times, you will be notified by email.
If you need more help - simply email us on studio@clemencethelabel.com for advice.
Where will my order be shipped from?
We centralise all distribution from our ISO9001 certified warehouse in China to enable delivery anywhere globally within 3 - 5 days. Shipping from one of the busiest ports in the world also means that we can take advantage of shipping efficiencies that are passed straight on to you!